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Questions about Casa de Campo Villa Rental

 FAQ's FOR VISITING DOMINICAN REPUBLIC

The frequently asked questions below will cover only the general questions you might have about Villa Las Pinas Siete, Casa de Campo Resort and The Dominican Republic.  When you confirm your reservation, and prior to your arrival, you will be provided with a more detailed FAQ list along with the Villa Manager's name, local telephone numbers, helpful Villa data, etc. 

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What airports are close to Casa de Campo?

The closest airport is the La Romano Airport (LRM), which is a 10-minute taxi ride to the Villa. The one-way charge is about $20.00 for up to 5 passengers.
The next choice is the Santo Domingo airport (SDQ), which is 1 1/2 hours away. The one-way charge is about $110.00 for up to 5 passengers. It is advisable to rent a car or van and make the easy ride to the resort. Rates vary depending on the provider. Most major car rental agencies are available and easily accessed via internet.
All taxi drivers accept U.S. dollars.

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What paperwork is necessary to enter Dominican Republic?

A Valid Passport is required for anyone entering the country.
Tickets and Documents for return or onward travel.
No Visa is required for stay up to three months.
No Vaccinations are currentlyl required.

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Does the Villa pay for tranportation to and from the airport?

No. The Villa Manager will arrange to have an English-speaking taxi driver meet you at the airport and take you on the return trip, but you will pay the driver what amounts to really just a good tip.

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What are the "check-in" and "check-out" times?

Check-in is 3pm and checkout is noon. However, if the Villa is not going to be occupied on either day, the Villa Manager may arrange for you to check-in or out whenever it is convenient for you.

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Will someone meet us at the Villa?

The Villa Manager and staff will greet you upon your arrival and be available to familiarize you with the Villa operations. Your vacation starts as soon as you arrive!

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May we make arrangements for food, beer & wine or restaurant reservations before we arrive?

Yes. You should email the Villa Manager who will arrange for reservations for the Kandela show (at Altos de Chavon), restaurants, shooting range, baby sitter, butler, driver, masseuse, etc., in advance of your trip. In addition he/she will purchase and deliver provisions for the Villa selected by you, (i.e. breakfast food, wine, snacks, etc.) These items are not included in your rental agreement and you will have to pay the Villa Manager at the time invoices are presented.
There is no charge for the Villa Manager services however tips received are very much appreciated.

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How is the Villa staffed?

The Villa Manager will greet you and introduce you to the staff. One Housekeeper and one Gardner will work everyday while you are there if the group is 6 of less. For more than 6 guests, there will be two Housekeepers that work from about 8 am to 4 pm depending on the workload required. If you need a cook for dinner, butler, driver, masseuse, babysitter etc., the Villa Manager will arrange for them. Exact expense of the services will be charged to you. You may also request that the Housekeepers work earlier (if you have earlier tee times) or later (to serve drinks, etc.).  (Housekeepers will be most appreciative of any tip at the end of the trip.  (Normally around $100 for the head maid and a bit less for her helper, but the tip is entirely up to you.) 

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Do we need to rent a car?

You do not need a car for transportation within the resort. Taxi's are available for travel to La Romana, Santo Domingo, the casino, etc. If you do decide to rent a car, there is a car rental company within the resort or at the airports. Most people travel by touring carts (golf cart with seating for four) that are available through the resort. The cost varies slightly by season, but averages around $35.00 per day.

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What currency should I use?

The Dominican Peso is the official currency of the Dominican Republic. The exchange rate fluctuates, but is generally pegged to the U.S. dollar. Dollars are easily and gratefully accepted almost everywhere in Casa de Campo, as are traveler’s checks and of course, Credit Cards.

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How can I arrange tee times?

Tee times should be reserved as far in advance as possible of your trip. E-mail to t.times@ccampo.com.do

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What are the rates to play golf?

These rates change by season and often there is a package available, therefore, it is best to contact the tee time coordinator or call the pro shop at 809-523-3187. You will be classified as a “golfer in a private Villa” and pay a flat rate per round including golf cart. There is also a twilight rate available after 2:30 pm. They may schedule you to rotate the three courses, but you can see the starter (Marco) within 24 hours of playing and he will usually switch courses for you if there are open times. There are A, B and C "Caddies" that are available at reasonable rates (about $25 per round) to forecaddie, read greens, or drive the cart if you prefer to walk. Caddies, though not required, are a lot of fun and recommended.

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Can I use a hotel charge card while at the Villa?

Yes. While checking in at the Villa Owners' Club you will be issued a resort pass. The rate per villa is $25.00 per day for a resort charge card that will entitle you to use all of the facilities and charge any services such as golf, shooting range, horseback riding, food at the beach, etc. They will give you multiple cards for no extra cost so each person in the Villa can charge. You can also arrange to have sub cards under the master card so that the expenses are broken down by person. Before you leave, you must go to the Villa Owners’ Club and pay the bill. You may use a credit card if you desire. Our Villa Manager will assist your group with this.

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How do I make telephone calls?

There is a phone in every bedroom and the kitchen. You can call out by dialing 921 and your number for LOCAL CALLS FROM THESE PHONES ONLY.

International calls from the telephone located at the desk in the living room is free to the United States and Canada. It is a Vonage phone that works over the High Speed Internet connection. The villa phone # is (809) 523-2487 and the Vonage Phone is 781-968-5766 which is a Boston, MA exchange. Both accept incoming calls. Tell your friends and family to call on the Vonage Phone as it is a free call. REMEMBER...DIALING INTERNATIONALLY IS VERY EXPENSIVE. IF A LOCAL CALL IS DIALED ON THE VONAGE PHONE, IT IS CONSIDERED INTERNATIONAL BECAUSE IT IS A BOSTON PHONE. You will be billed for only chargeable calls when you check out.

Several mobile phones work in the Dominican Republic. The phone company is Verizon. Check before you leave the states and your phone company can arrange to have the phone activated for use overseas.

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How do I dress for dinner?

The attire is generally casual however, most men wear long pants at night, which is required at a few restaurants. In the winter months the temperature at night may be 70F or below. When riding in the carts to and from dinner, it may be a good idea to bring a sweater.

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What do I do if I am sick?

Casa de Campo has a nurse on staff full time and a doctor on call. Call the front desk X3333 and they will get you in touch with the medical staff.

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Is it ok to drink the water?

Even though Casa de Campo has its own water supply that is filtered, it is recommended that you don’t drink the water. The Villa has bottled water in the kitchen and the maids will use the bottled water for ice. The ice you get from the grocery store is made with purified water.

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Besides cleaning, what else is included on the maids' duties?

The maids will also make breakfast, do personal laundry, and serve coffee and drinks. Beyond that, you will have to contact the Villa Manager for extra services.

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Are there any restrictions?

The Villa is a no smoking facility, except outside in the pool area. This is very important for future guests and the Villa Manager and maids will enforce this rule. We ask that you respect our neighbors in terms of noise and language.

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Can I bring children?

Yes, children are welcome, but it is critical to be very cautious around the swimming pool. The interior marble floors are VERY slippery on wet feet. The pool does not have a separate childproof fence, therefore, it is a hazard and you must observe the utmost control over the children at all times. It is also critical to watch them on the stairs to the second floor, on all outside balconies, and the balcony overlooking the living room. These are dangerous areas and an adult must supervise the children at all times.

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USEFUL LINKS

The above information was obtained from experience, research on the country and the links that follow. Please feel free to visit these links to learn more about the Dominican Republic and learn why it is becoming the finest, most complete tourist destination of the Caribbean!

Enjoy your stay!

DR 1

Listin Dario
http://travel.state.gov/travel/cbpmc/cbpmc_2223.html
http://www.dominicanrepublic.com/
http://www.elcaribecdn.com/
http://www.hispaniola.com
http://dominicanbreeze.com/info.html

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